Delivery & Service Options

We offer a personal delivery service of your Birthing Pool or Stool if you live in the following areas.  Prices as follows:

Prices below include both Delivery and Collection.  We try to text you half an hour before arriving:

West Sussex £35

East Sussex  £45

Surrey, Hampshire, Berkshire  £50

London £55

Oxfordshire, Wiltshire, Dorset, Kent  £65

If your area is not listed then please call us for a quote.

Please note - we only deliver our heated pools and birthing stools to the areas listed above.  This is because we personally deliver them.  Our non-heated pools are shipped by courier so we can ship anywhere within the UK.

Delivery Times can be arranged to suit you.  We even delivery on Sundays! You can choose from daytime deliveries or evenings if you prefer when your partner may be home.  We can normally give you a two hour delivery time slot.  Collections are the same.

 Collection from us is available, please call ahead to arrange.

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Courier Delivery for UK areas not listed above:

Hexagonal and Oval Pools are £88.00 return carriage UK mainland via courier. The boxes are over 40 kilos hence cost.  Collection available free of charge, please call to arrange. Set-up service available see below.

Heated Pools - we may delivery outside the areas lised for an extra charge, please call us first before placing your order.

If you live on any other offshore UK Islands please call us for a delivery cost.

The following applies to Mainland deliveries by couriers only

We use a next working day service (currently 99% successful), although delivery on your chosen day cannot be guaranteed*

Deliveries by courier are from Monday to Friday between 8am and 6pm

However you should allow to be in all day, or until your order arrives.

 If you would like to pay extra for courier AM delivery (normally before 1PM) this is an addition £10.   Saturday courier delivery is £15 extra, between 8am and 1pm.  Again although mostly reliable these ares not a guaranteed service.

The pool and any accessories you order come in a very large box, you will need to store this box and the packing materials for the return shipping in a safe dry place.  Box size approx: 102cm long, 85cm wide and 45cm deep.

The couriers are approximately 99% successful for deliveries and collections. Sometimes delivery for a variety of reasons ( such as breakdowns, driver shortages, or unusal amounts of deliveries ) this is not possible on the date we specify. These will normally be delivered the following working day but please understand that as we still have to pay the couriers, we are not able to refund delivery charges due to late delivery/collection. This situation is however, rare  If you anticipate a problem with your delivery, eg you live in a dead end road or a flat, please let us know so we may help as much as possible.  Couriers will often not deliver beyond the first floor so you may need to arrange for help with this once delivered.

We will of course speak to the couriers on your behalf should they be late and try to get your pool to you as soon as possible. It is the one link in our chain that we have no control over and we find it extremely frustrating ourselves when deliveries are late. Therefore we would appreciate your patience while we help you in this situation. Thank you.

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For those of you who may wish to have a Waterbirth Advisor

(Samantha Jayne)

come and set-up your pool in your home.

Please note: these services are currently only available in the areas mentioned above.

If you do want to choose this option please choose it from the optional delivery menu at the time of booking or do call to arrange:

Cost:

£80 for set-up of Oval or Hexagonal Pools (approx 1/2 hour) - (West Sussex area only).

Heated Pools set-up £150 (approx 2-2.5 hours, filling included).

If you choose this method of delivery we will do the following:

 1.  Try to delivery and collect, at a time that suits you including weekends and evenings, when Mum, Dad and any other birthing partners are available to be there, if you'd like.  We will do our utmost to fit in with your plans wherever possible, we are quite flexible.  Answer any questions while we are there and offer 24 hour telephone support after we leave.

2. Take away all packaging so you don't have to store it.

3.  Run through all the equipment with you.

4.  Set up your pool and dismantle after the birth when we come to collect it. **

5.  Offer you advice on how to use your pool, TENS, mat etc whatever you have ordered and take you though some of best positions for labour and birth.  This applies to any equipment we hire including Birthing Pools and Birthing Stools

6. Take away all used disposable items such as hoses, liners etc.

7. Serve you with a smile - something we can't guarantee with couriers!

(A cup of tea though is always gratefully recieved).
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**  Please note for Hex and Oval pools (non-heated) you will need to fill the pool yourself when labour starts.  Heated luxury Octagonal pools we will fill and check all is running ok before we leave. 

* Our filling hoses are 10 metres.  If you require a longer hose we can supply this at extra cost.  Emptying hoses are 10m max.

* You will need to empty the pool after birth with all pools.  We will dismantle it.  The liner also needs to be cleaned before we collected it please.